• We want you to love your gear. If you’re not 100% satisfied, here’s how we can make it right:

The Basics

• 30-Day Window: You have 30 days from the delivery date to return or exchange if we shipped the wrong item, the wrong size, or if the item arrived damaged or defective.

• Final Sale: Please note that customized or personalized items cannot be returned or refunded.

• Damaged Gear: If your order arrives defective, damaged, or just plain wrong, contact us immediately. We’ll fast-track a replacement or a full refund at no cost to you.

How to Start Your Return

Ship it back: Send your item to our fulfillment center at:

Jersey Teams UK’ Fulfillment Unit 17 Buchanan Business Park, Cumbernauld Road, Stepps, G33 6HZ, United Kingdom (We strongly recommend using a trackable shipping method so your package doesn’t get lost!)

Refunds & Shipping Costs

• Getting Paid: Once processed, refunds go straight back to your original payment method. You’ll usually see the funds in 3–7 business days.

• Shipping Fees: Customers cover return shipping unless we made a mistake (like sending the wrong size or a damaged jersey). If it’s our fault, we’ve got you covered.

Can I Cancel My Order?
Because we ship things out fast, we can’t always guarantee a cancellation once the order is placed.

• After having placed your order, you have 12 hours to contact our customer service and request the order modification or cancellation with free of charge.
• After 12 hours to 24 hours, your order has already been in processing production, therefore, if you request the cancellation, 30% of the total bill will be imposed as cancellation charge.
• There is no cancellation after the order has been processed.

Questions? Shoot us an email at [email protected]. We’re here to keep your shopping experience smooth and hassle-free!